Dro04d drobo dashboard5/28/2023 Yes, with the introduction of Ventura, a prompt as follows (below) will appear. Mac prompts to Allow Accessory, do I need to Allow?Ī. Note: If using Mac M1 you must use Dashboard v3.6.1 Is there a Dashboard version I should be using with macOS 13 (Ventura)Ī. The latest Dashboard version can be found here: In our limited testing we find the Drobo 5D, 5D3 (Thunderbolt & USB C), 5N & 5N2, mount and is accessible in Ventura. Please note, there will not be any further Drobo firmware/software updates for Ventura or any future Mac Operating System.Ī. ![]() Before updating, please ensure you have a backup of all the data on Drobo, then shutdown the Drobo before upgrading to any new or updated OS. We have done minimal testing with Drobo & Ventura, support for macOS Ventura will also be Limited. ![]() If this did not resolve, simply restart the Drobo by using the toggle switch on the back of the Drobo.Ģ.Per notice previously posted in our knowledge base (below): Is the Dashboard now discovered, if not re-launch the Drobo Dashboard You may see option to " Allow" blocked service, click Allow Go to System Preferences > Security & Privacy > General. When back on the Mac Desktop, you will see message with regards to Panic Medic Boot along with another Panic Medic Message stating which Driver needs to be unblocked. All third party kexts have been unapproved and uninstalled from /Volumes/Macintosh HD” In the Terminal window you will see: "Triggering Panic Medic to enable booting into: /Volumes/Macintosh HD Panic Medic done. Kmutil trigger-panic-medic -R "/Volumes/Macintosh HD" Once in Recovery mode go to Utilities and select Terminal Restart the Mac and hold down the Command + R keys on your keyboard If the above does not work, it may be necessary to enable kernel extensions by going into Recovery mode:īoot to the Mac to Recovery Mode, as follows: * Uninstall/Reinstall the Drobo Dashboard as follows:Ĥ. NOTE: Unlock the padlock to make any changes. If you have any of these files, click the box to the left of the file name. Look for any one of the following files (there may only be one): * System Preferences > Security & Privacy > Privacy, scroll down and click Full Disk Access, scroll through the list on the right side. * System Preferences > Security & Privacy > General, If you see "Some System Software was Blocked from Loading" and this references Drobo, click Allow * Restart the Drobo, Drobo Dashboard > Tools > RestartĢ. From Apple Icon, go to System Preferences How do I safely shut down my Drobo device? * Shutdown the Drobo during the macOS update: * Have a minimum of 3 copies of the data that you have on Drobo: * Drobo should be on latest Firmware & Dashboard: * Ensure you have a backup of the data on your computer Q: What should I do before updating to Big Sur macOS 11? If using Mac that has Thunderbolt 2 port, you will need an adapter. The 5D3 has 3 ports, 2 are Thunderbolt 3, 1 is USB C. Q. Drobo Dashboard does not detect the DroboĪ. ![]() If using the Mac M1 (Silicon) stay on Dashboard v3.6.1, if you do not have this version let us know.ģ. Some may notice the Dashboard is transparent, we are looking into this. Restart the Drobo by going to Drobo Dashboard > Tools > Restart Unplug the data cable from the back of Drobo, wait a few seconds, then plug back in. We are looking into this issue, in the interim: In some cases, when powering up the Drobo, the Drobo volume mounts on the desktop as generic orange volume. Q: Is there anything I should be aware of when using Big Sur (masOS 11)?ġ. ![]() If you do not have a backup, sign up today for a free 90-day subscription of the Drobo DataProtect Program! Easily protect your data using a destination of your choice. This also ensures continuous access to your data in the even of natural disaster or human error. We would also strongly encourage you to have a backup of your data, experts agree that having 3 copies of your data is optimal.
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